Refund Policy

Your right to cancel

If you are a consumer, you have the right to cancel your purchase within 14 days of the transaction and receive a full refund. You do not need to give a reason.

How to request a refund

All purchases are processed by Paddle, our merchant of record, so refunds are issued by Paddle. To request one:

• email help@paddle.com from the address you used to buy, or reply to your Paddle receipt;
• include your order number, which is on your receipt and on the purchases list in the app;
• tell us briefly what went wrong, so we can fix it for other authors.

You can also reach us at djalal00@gmail.com and we will help you get the request to the right place.

What happens next

Paddle normally confirms a refund within a few business days. The money is returned to the method you paid with; depending on your bank or card issuer it can take up to ten business days to appear on your statement.

When a package is removed

When a purchase is refunded, the package it unlocked is removed from your account and any limits from your previous package apply again. Your existing book projects are never deleted — you keep everything you have written and can still export what your remaining plan allows.

If something is broken

Please contact us before requesting a refund if a feature is not working as described. We would rather fix it, and we will always refund you if we cannot.