Guettouch Djalal
Contact
How to reach us about your account, a purchase, or anything else.
Last updated 18 October 2026
We are a small team and we read every message. Tell us what you need and we will come back to you.
Product and account support
djalal00@gmail.com
Anything about using the studio, your books, or your account.
Payments, invoices & refunds
help@paddle.com
Paddle is our merchant of record and handles every payment, invoice and refund.
Business details
The service at book.aiweb.co.place is operated by Guettouch Djalal. Payments are processed by Paddle, our merchant of record. Our full registered business details are available on request from djalal00@gmail.com, and are also shown on your Paddle receipt.
Before you write
For a payment or refund question, please have your order number to hand — it is on your receipt and on the purchases list in the app. It lets Paddle find your order immediately.
For a support question, tell us the browser you use and what you were doing when the problem happened. A screenshot helps.